Ed is a stellar example of an excellent client who understands that partnering with a vendor is the best way to use each entities’ respective talents to be efficient, innovative and effective. Ed’s responsibility with NLI is to oversee web development and operations that we do for SleepFit. In that role he is intelligent, he spends time understanding what it is we’re supposed to be doing, he asks the right questions, and he steers each project in the right direction–not only with us–but internally through executive channels. Ed is a joy to work with. Knowledgeable, productive, encouraging, inquisitive and realizes that what we’re doing isn’t brain surgery. Oh, and the best part, Ed knows how to rock a kilt! I highly recommend Mr. Panas.